What our Customers are Saying
"High quality company with the best staff! They are easy to work with, they know their stuff, and are competitively priced. They are my go-to source for water tests!" "I just want to say thank you so much for working with us. Very friendly and fast results. We needed a sample for foster care and because we were buying a house and we needed it fast. The staff was so understanding! 2 days and we had our results" "I hadn’t tested our water previously and greatly appreciated how easy the process was. They mailed us a kit with detailed, easy to follow instructions. I dropped it off at their offices and received an email with the results and an explanation for what they meant. I’ve already recommended them to our neighbors!" "Sara was so helpful in getting our water test results! When our home purchase appeared to be failing she was kind & understanding about putting the tests on hold, then got them completed in record time when our situation changed. She also was wonderful at explaining the results. Thanks, Sara!!" "AW Research is always quick to get the job done, knowledgeable, and does a great job at explaining what needs to happen to get the test completed correctly. They are always my first call!" "A.W. Research Laboratories does a quick turn around with the water samples I have submitted to them. Their staff is always helpful and friendly to deal with." "We needed our results quickly. Called late in the afternoon, they were out next morning at 9:00am, received results 1 1/2 days later, awesome!!! Thank you Sarah!!!" "A.W. Research Lab was great in answering our many questions about our Sulfur related smell issues. The ladies were very knowledgeable and we felt more reassured about what to do to help with our Sulfur issue. We would definitely recommend this Lab to everyone." "Very professional staff! The front desk seemed to know so much and was very good at directing me on steps to take and/or start with. Even on the phone (several times) they were patient with me until I finally went in to get the bottle to test. The results came back so fast and I was called right away with them, plus sent an e-mail and one should be in the mail. I knew there was a problem and it was confirmed. I am glad to know and to get this all resolved! Great company, thank you so very much!" |
"I called needing a test quickly for a refinance. They were out the next working day. Arrived on time, and got the test completed and returned to me very quickly. The tech was pleasant and very professional. Thank you for great service. If you need a water test AW Research should be your only call." "I was greeted with a warm smile and thoughtful conversation. My next steps were made clear to me and I learned what I need to do to ensure my well water is safe! My results arrived much faster than I expected! I highly recommend AW Labs for water testing." "Working outside of our normal area A.W. Lab was referred to us by another real estate agent and WOW did they perform! Quick response to my inquiry, they were able to go out to the property less than 24 hours from when I contacted them and then they had the results to me in less than 3 days when all other vendors I talked with told me it would take at least a week if not two. I would highly recommend working with A.W. Labs!" "It is great to have a professional lab available in our community to provide water quality analysis. Educating ourselves about water quality, doing our part to protect it through good stewardship, and utilizing the services of a good lab like AW Research to test your water quality periodically are good choices." "A.W. Research always provides us with good service and quick turnaround time. Owners and staff are always friendly, helpful and polite." "A service that has the skill to deliver peace of mind." "I would highly recommend A.W. Research Labs for all your water analysis needs. They have a long history of proving exceptional service to our company." "The staff at A.W. Research always greet me, know me, and I am well received as I visit. They answer questions on the spot and offer interpretations and cautious opinions. It is a pleasure doing business with A.W. Research Labs." "I have always been extremely satisfied with AW Research laboratories and the services they provide. The staff and all the employees are very welcoming and courteous. Thank you and keep up the good work!" "Great customer service. Knowledgeable, and insists to call back with questions. Fast results. Will definitely use A.W. Research Labs in Brainerd, MN again. " |
